Shipping Information
Shipping Policy – Whisper of Light
At Whisper of Light, we strive to provide you with a smooth and reliable shopping experience. Please review our shipping policies below to understand how and when your handcrafted candles and home décor will be delivered.
1. Standard Shipping
We offer standard shipping for $5.99 on all orders.
2. Shipping Time Frame
Your order will typically arrive within 5–8 business days after it has been shipped.
3. Processing Times
All orders are processed within 1–3 business days after payment has been successfully confirmed.
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Orders placed on weekends or holidays will be processed on the next business day.
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During peak seasons, processing times may be slightly longer.
4. Shipping Methods and Carriers
We ship using trusted carriers such as USPS, UPS, or FedEx to ensure your order arrives safely and on time.
You will receive a shipping confirmation email with a tracking number once your order has been dispatched.
5. Shipping Restrictions
Currently, we ship within the United States only.
We do not ship to P.O. boxes or APO/FPO addresses.
6. Delays
While we aim to ship all orders within the stated time frames, delays may occur due to carrier issues, weather conditions, or other external factors beyond our control. We will always do our best to keep you updated about any shipping issues.
7. Lost or Stolen Packages
Once your order has been handed over to the carrier, Whisper of Light is not responsible for lost, stolen, or damaged packages. If you experience an issue, please contact the carrier directly using your tracking number.
We are always happy to assist you in resolving any shipping-related concerns.
8. Contact Us
If you have any questions about our shipping policies, please contact us:
Whisper of Light
Email: whisperoflight.co@gmail.com
FAQ
If you have other burning questions we weren’t able to address here, feel free to email.
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